Contact
Talk to a real person.
WhatsApp is fastest. We reply within 24 hours, Monday to Saturday.
WhatsApp0300 0756350Fastest — sizing help, order status, returns
Emailinfo@citricstories.comFor anything that needs a paper trail
HoursMon–SatReplies within 24 hours. Sundays and public holidays off.
Before you message us
These pages answer most questions on their own:
- Shipping & delivery — timelines, charges and tracking
- Returns & exchanges — the 7-day window and how to start a return
- Size guide — the chart, and how to measure
- FAQs — sizing, payments, international orders
Sizing help
Send us your child’s age, height and weight and we will tell you which of the four sizes to order. It takes a minute and saves an exchange.